Tax Job Info Sharing

Job location: New York, NY

Line of Service: Advisory
Industry: Financial Services
State & City: VA-McLean
NY-New York
NC-Charlotte
MA-Boston
IL-Chicago
DC-Washington
CA-San Francisco
Travel Requirements: 81-100%
Position Type: Full Time
Auto req ID: 42067BR-5

PwC/LoS Overview:
Are you interested in the opportunity to work for an industry-leading firm that services clients that include the Fortune 500, and will give you the experience and exposure you need to build your career and personal brand? If you are, then PricewaterhouseCoopers LLP (www.pwc.com/us) is the firm for you. PricewaterhouseCoopers LLP (PwC US) helps clients meet the challenges and opportunities of the US marketplace in the areas of assurance, tax, and advisory. We offer the advantage of being part of a global network of firms combined with detailed knowledge of local, state and US national issues. More than 169,000 people in over 158 countries across the PwC network are committed to deliver quality in assurance, tax and advisory services. People across the PwC network share knowledge, experience and solutions to develop fresh perspectives and deliver practical advice.

At PwC US, you will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. We offer a flexible career progression model that allows for a variety of challenging opportunities throughout your career. We provide unparalleled coaching, mentoring, and career development programs; global opportunities; and state of the art technology-driven methodologies to help you provide quality service to our clients.

From strategy through execution, PwC Advisory helps clients build their next competitive advantage. As the world’s second largest global consulting provider, we combine the breadth of knowledge of over 35,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. A long history of working with many of the world’s largest and most complex companies means we really understand the unique business challenges our clients face better than most consultancies.

Job Description:
The Financial Services industry is operating in a challenging environment due to global economic pressure, increasing regulatory demands and capital requirements as well as significant operational and technology changes. Our growing Financial Services Advisory practice provides management, technology and risk consulting services to help major financial institutions around the world respond to their most complex business challenges. The Financial Services Advisory practice is composed of three industry sectors: Asset Management, Banking & Capital Markets and Insurance.

PwC’s Customer Competency is one of the most distinctive providers of customer-centric business solutions. Focusing on Customer Strategy, Marketing, Sales, Service, and Pricing, we collaborate with our clients to reinvest in an organization where the customer is at the very center. We use a value-based approach to getting inside the minds of real consumers, coupled with a quantitative DNA that lets us analyze these insights with an economic filter, all the while applying a digital engagement lens to stay relevant to today’s empowered customer. Our goal is to help our clients tackle the key strategic, organizational, operational and technological challenges as they relate to creating differentiated brand defining customer experiences, higher levels of loyalty, expanded market share, and generating sustainable revenue growth.

Position/Program Requirements:
Knowledge Preferred:

Demonstrates team leader abilities with a proven record of success managing projects requiring
-knowledge of conducting industry, market, competitive and value chain analysis
-developing market sizes, ROIs and business cases
-analyzing customer economics, business performance and cost to serve
-defining customer needs and purchase behaviors
-conducting customer segmentations and developing associated segment strategies and value propositions
-customer-facing capabilities and ability to perform a capability gap analysis
-developing customer centric operating models
-developing Go To Market models, including channel mix and partnerships, product/service bundling, sales organization models and value propositions

-Demonstrates record of success building and sustaining client relationships using networking, negotiation and persuasion skills to identify potential new opportunities

-Demonstrates successful interactions with senior management in client organizations,
Prior consulting in a consulting role within a managerial capacity and an obtained Master’s degree is preferred

Skills Preferred:

Demonstrates proven extensive abilities and success managing a team around efforts with identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing, collection; and, preparing or coordinating complex written and verbal materials.

Demonstrates thorough management abilities as a leader of a project team that include the following:
-Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management; and reviewing the work of team members
-Leveraging customer strategy knowledge and analytical skills, especially as it relates to project management, project facilitation, and the development of client proposals;
-Researching and analyzing pertinent client, industry, and technical matters, including leveraging the ability to problem-solve, prioritize, and manage multiple tasks simultaneously for self and others
-Demonstrating self-motivation and responsibility for personal growth and development while mentoring junior members of the team.
-Utilizing analytical skills with the ability to translate complex problems into simple and actionable tasks.
-Drafting and presenting PowerPoint presentation decks

Minimum Years of Experience Necessary:

5

Minimum Degree(s) and Certification(s) Required:

Bachelor’s Degree Required

Additional Requirements

-Prior consulting firm experience strongly preferred
-Must be willing to travel 75-80% of the time, depending on client needs

Job ID: 42067BR-5

Source Article from http://jobs.pwc.com/new-york-state/financial/jobid3908016-advisory-financial-services-manager-customer-experience_crm-jobs